At Babisak, we are committed to delivering a smooth and reliable shopping experience. Please read our updated shipping policy for complete transparency regarding how your order is processed, shipped, and delivered.
Business Days
Our business days are Monday to Saturday. Orders placed on Sundays or public holidays will be processed on the next business day.
Shipping Locations
We ship from our facilities in the USA and other international locations, allowing us to provide fast and efficient shipping to customers worldwide.
Processing Time
Orders are typically processed within 2-3 business days of being placed. During high-volume periods, processing times may be slightly longer, but we will notify you of any delays.
Shipping Time
- USA Orders: Estimated delivery is 5-7 business days.
- International Orders: Estimated delivery is 10-20 business days, depending on the destination and carrier.
Please note that shipping times are estimates and may vary based on location and shipping carrier schedules.
Shipping Fees
- USA Orders: A flat shipping fee of $4.95 applies.
- International Orders: A flat shipping fee of $10.95 applies.
The final shipping cost will be displayed during checkout, calculated based on the destination and order weight.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your delivery on the shipping carrier’s website.
Damaged or Lost Packages
If your package arrives damaged or is lost during transit, please contact us immediately at [email protected]. Our team will work with the shipping carrier to resolve the issue and ensure you receive your order as quickly as possible.
Returns and Refunds
We offer a 14-day return policy from the date of delivery. If you are not completely satisfied with your purchase, you can return the item for a refund or exchange. Please refer to our Return & Refund Policy for detailed instructions on initiating a return.
Contact Us
For any questions or concerns about our shipping policy, please reach out to our customer service team at [email protected]. We are always happy to assist and ensure your satisfaction.
Thank you for choosing Babisak for your shopping needs. We appreciate your trust and look forward to serving you!